360° support – all-round support for your training success

With our 360° support, you get more than just a software solution. From consulting and implementation to ongoing operation, we are at your side as a reliable partner – competent, individual and committed.

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Personal support:
Your dedicated contact person will support you throughout the entire project phase and beyond.

All-round technical service: From hosting and maintenance to updates – we take care of all technical aspects.

Support with content: On request, we can help you create didactically valuable e-learning content that motivates your employees.

Customized solutions: Individual adaptations without surprises – perfectly tailored to your business processes.

360° support – Comprehensive support for your digital training success

A successful e-learning platform is more than just software – it needs support, expertise and reliable assistance. With our 360° support , we offer you everything you need for smooth training operations. From the initial consultation to implementation and ongoing operation, we are at your side as a reliable partner.

Whether technical questions, customizations or the production of learning content – our team will accompany you step by step. In this way, we ensure that your platform runs optimally, your employees are enthusiastic and your training remains successful in the long term.

The advantages of our 360° support at a glance

Personal contact person

Right from the start, you will be accompanied by a dedicated contact person who knows your individual requirements and implements solutions quickly.

All-round technical support

We take care of hosting, maintenance and updates so that your learning platform runs smoothly at all times.

Fast problem solutions

Our support team is available at any time to quickly clarify technical or content-related questions.

Individual customizing without surprises

We adapt the platform flexibly to your processes – without hidden costs or complex changes to the Moodle™ source code.

Support with content creation

From consulting to production – we help you to create high-quality and appealing learning content.

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Our 360° support services at a glance

  • Individual consulting: analysis of your requirements and customized strategies.

  • Content creation: Production of relevant, company-specific learning content.

  • Smooth onboarding: Fast and efficient implementation of your learning platform.

  • Technical support: Continuous support for technical questions and problems.

  • System maintenance and updates: Always up to date without additional effort.

  • Training courses and workshops: Training your employees to make optimum use of the platform.

  • 360° support: Comprehensive support from implementation to ongoing training operations.

With our 360° support, we ensure that your e-learning projects run smoothly and are successful in the long term.

Smooth onboarding service package

Our service package for smooth onboarding ensures that your e-learning platform is introduced efficiently and without any hurdles. We take care of all the necessary steps to ensure that your system is up and running quickly and functions optimally.

Services of the onboarding package:

  • System setup: Configuration and customization of your learning platform according to your individual requirements.

  • Data integration: Import of user data and existing learning content.

  • Technical coordination: Seamless integration into your existing IT infrastructure.

  • Functional tests: Comprehensive tests to ensure error-free operation.

  • Training: Training your administrators for a successful start.

With our onboarding service package, you can start your digital training efficiently and without delay.

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E-Learning Kick-Off service package

With the e-learning kick-off service package, we support you in the creation of your first digital learning content and ensure that your training platform is used effectively right from the start. Our aim is to introduce you to the world of digital learning quickly and in a practice-oriented manner.

Services of the e-learning kick-off package:

  • Creation of initial learning content: Production of basic, company-specific e-learning courses, including video content.

  • Didactic training: Introduction to the creation of didactically meaningful and appealing learning content.

  • Content workshop: Joint development of content that motivates your employees and supports your training objectives.

  • Practical application: The first video-based courses are created in parallel with the training.

  • Immediate use: The created courses are immediately ready for use and can be published on your platform.

This package enables you to get started quickly and successfully with digital training.

Customizing service package without surprises

With our customizing service package, we adapt your e-learning platform individually to your company’s requirements. We focus on transparency and reliability – from order clarification to implementation.

Services of the customizing package:

  • Free test system: access to a test tenant for the entire term of the contract for continuous adjustments.

  • Detailed order clarification: Clear definition of your individual requirements and functions.

  • Technical implementation: Customized adaptations in the front and back end without changing the Moodle™ source code.

  • Reliability: fixed-price offers with no hidden costs or surprises.

  • Seamless integration: Customizations are integrated directly into your existing IT infrastructure.

With this package, we ensure that your digital learning platform is a perfect fit for your processes – reliable, plannable and flexible.

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Your path to digital training – in 3 simple steps

Arrange a non-binding consultation

Together we define your specific application scenarios and requirements and check whether quick&proper is the right solution for you.

Creating an individual roadmap

We develop a roadmap for the digitalization of your training, including a cost estimate with a fixed price.

Implementation and support

After approval, we implement your solution without any surprises and offer you continuous 360° support for your training.

What our customers say

Digitalization has also received a strong boost in continuing education. Employees and sales partners expect professional docking points here too. With the quick&proper learning platform, we have successfully established a hybrid training world for our company pension plans. This enables us to open up new sales channels and keep partners up to date. Our partnership with Johannes Muschik is a partnership of equals.

- Markus Pumberger, Head of Occupational Pensions at Zurich

The quick&proper training platform is an excellent solution for training employees on the growing number of compliance regulations.

quick&proper is a training platform that is characterized by a high degree of flexibility. This means that training content can be adapted or expanded quickly and easily as requirements change.

Thanks to Mr. Muschik’s fast and efficient support, all training courses have so far been carried out without any problems.

- Karl Brauneis, Senior Manager Legal & Compliance

With quick&proper, we have a reliable partner for both the technology and the didactics who thinks along with us! With Chegg.net Campus, everything worked as planned: It is easy for our users to use, the investment plan was adhered to and the system runs reliably. We are particularly pleased that we have a personal contact in Austria, Mr. Muschik, who is always available for our concerns.

- Thomas Lang, Chairman of the Management Board of Selsa-AG

The collaboration with Johannes Muschik and the quick&proper team was extremely professional and solution-oriented right from the start. The customized implementation of the training platform not only made our training operations more efficient, but also allowed us to flexibly adapt to hybrid requirements. Particularly noteworthy is the reliable support throughout the entire process, which contributed significantly to the success of the project.

- Judith Prem, MSc, Head of Training & Development

The EFS training portal has worked smoothly from day one. From an IT perspective, the professional documentation and completion on schedule are particularly noteworthy. Thanks to SaaS, we don’t have to worry about ongoing operations, which takes the pressure off our department. Thanks to the prudent support provided by Mr. Muschik, the training courses have also been well received. The collaboration with quick&proper is emblematic of our mutual pursuit of excellence and innovation.

- Dipl.Ing. Thomas Gruber, Head of IT at EFS-AG

The quick&proper instruction platform is a great help to us in providing evidence of the legally required instruction of our employees to the labor inspectorate or the AUVA. Another advantage for our colleagues on site is that they can complete the instructions as soon as they have time. It is also very easy to use for users who are not IT-savvy.

With the support of Mr. Muschik, I was able to create and integrate the videos and the questionnaire independently after a short time. Since then, the most difficult thing has only been coming up with clearly wrong answers to multiple-choice questions.

- Manuel Furtlehner, Head of Quality/Environment/Safety at BAUMANN/GLAS/1886

In our industry, competitiveness is defined first and foremost by highly trained employees. With quick&proper, we ensure further training for our permanent staff as well as for new colleagues. The learning portal is easy to use and works reliably. The good documentation enables us to prove that we as a company are fulfilling our obligations.

- Akad.Vkff. aDipl.BW Michaela Spreitzhofer, Managing Director of Assepro Versicherungsmakler GmbH